Payment and delivery

You can choose between the following payment methods:

  1. Payment by Swish (Sweden only).
  2. Payment by VISA or MasterCard.

Payment

You can always feel safe to shop with Swedish cards issued by VISA, MasterCard We cooperate with ePay, which is the provider of payment services via the Internet and certified to short the industry’s new heightened security PCI DSS (Payment Card Industry Data Security Standard). When you pay by card you will be redirected to a secure page with SSL certificate, which you can safely enter your card details and carry out the payment. Once payment has been accepted you will be sent back to mokiana.se where you get a confirmation that your purchase is completed.

Shipping / Deliveries

I send all packages by DHL and UPS. The package will be delivered as home delivery or to the foreigner instead you chose when you placed your order. Normal delivery time is 4-12 business days. Prices are quoted excluding shipping. A freight cost for shipping within Sweden by DHL, will and must be paid by the customer. If desired delivery outside of Sweden, please contact Anna Ygdevik Burman.

For DHL, the following applies:
Maximum size: Maximum length 150cm, maximum length + Maximum circumference of 300cm. Maximum weight: 20 kg

For Mail Proxy, the following:
Maximum length: 150 cm (some agents only 120 cm) Maximum width: 70 cm Maximum height: 115 cm Maxomkrets: 300 cm Maximum weight: 20 kg

Not to be received

If you have repented when the package was sent from me, you need to receive the package and return it back. The cost for the return at regretted the purchase you are responsible for. Return of all targets must be by DHL or UPS.

Transport damage

All packages submitted from me is insured. Is the package and / or the contents damaged when you receive it, report it immediately on the spot. Have you opened the package and discover damage, please contact me, When you return the goods to me, you are responsible for the transportation risk. If the goods would arrive damaged, please contact me, and send it back. Regretted buying / Returns you stand for the cost themselves.